Additionally, the absence of complimentary water bottles is frustrating. By the time you reach your room, the coffee is already cold. Retrieving a cup of coffee involves a cumbersome journey down from the 26th floor, across the lobby, past restaurants, through casino security, down a ramp into the casino, and finally to a video poker bar. Notably, if you opt for a non-premium room, you won’t find a coffee maker. Despite claiming to be a luxury 4-star hotel, certain basic amenities are lacking.

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